Here you can find useful information on how to solve any problem during your stay at SERQ
What, who and when
| What problem? | Who can solve it? | When? |
|---|---|---|
| Access key card 💳(department) | André Marques ([email protected]) | |
| Administrative support | Renewal is automatic and you will receive a notification by e-mail to pick up your card at the secretariat. If the card doesn’t arrive before its expiration date, please contact the secretariat. | |
| Coordination | Sofia Knapic ([email protected]) | |
| Coordination I&D&I |
André Dias ([email protected]) Coordination of services
André Marques ([email protected]) Coordination of Laboratory
Filomena Mendes ([email protected]) Project and financial management | | | Management Team | Carlos Miranda ([email protected]) President of management team (representing Municipality of Sertã)
Alfredo Dias ([email protected]) Vice-president of management team (representing University of Coimbra)
José Machado ([email protected]) Vice-president of management team (representing National Laboratory of Civil Engineering) | | | Software 💾 (installation and licences) | André Marques ([email protected]) | Whenever you need to install a software, make a request by e-mail with your supervisor in Cc. | | Whatever | Sara Farinha ([email protected]) | Whenever you need administrative support |
As a researcher will be assigned to you an institutional e-mail with the following format “first letter of your first name” + “last name”+“@serq.pt”. Please request to André Marques ([email protected]).
<aside> 💡 NOTE: If you sign a contract with UC and you do not receive your e-mail credentials within two weeks, please contact André Marques ([email protected])
</aside>
The request for access to the printer must be made by e-mail to André Marques ([email protected]), with prior authorization from the coordinator of the respective scientific area:
Whenever you need to store a large amount of data (e.g. experimental data, numerical data or backup your research work) you can request a link to our unlimited cloud to André Marques ([email protected]).